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Terms and Conditions

Please read these Terms & Conditions carefully before using our website. By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms & Conditions, you must not use our website.

1. Definitions

“The Company,” “We,” “Us,” “Our” refers to Hello Leads Ltd, a company registered in England & Wales under company number 10286382. This includes any trading style, managed operation, or ownership by Hello Leads Ltd relating to this website.

“You,” “Your” refers to any individual or entity using the website’s services/products, whether directly or indirectly through another person.

“Website” refers to the website you are currently visiting.

“Client” refers to a business or individual whose products or services we market on this Website.

“Third Party” refers to any entity other than You or The Company, including but not limited to product or service providers, advertisers, and owners of linked websites.

2. Our Services

The Company provides internet marketing services through this Website, which may include:

• Client-Based Marketing: We market the services and products of Our Clients to internet users visiting the Website.
• Customer-Based Marketing: We market products and services within specific categories directly to You, as a visitor to the Website.
• Referral Services: We may transfer You to a Third Party product or service provider in whom You express interest. This may involve:
  • Direct transfer via a link from Our Website to their website.
  • Collection of Your contact details and transfer of those details to Our Client or a Third Party, who will then contact You directly.
• Third-Party Content: We may display links to Third Party websites, advertisements, banners, or text from Third Parties on the Website.

3. Agreement to these Terms & Conditions

By using this Website, You confirm that You have read, understood, and agree to be bound by these Terms & Conditions. If You are using the Website on behalf of another person (e.g., as an agent), You confirm that they have also agreed to be bound by these Terms & Conditions.

We reserve the right to update these Terms & Conditions at any time. The version of the Terms & Conditions displayed on the Website at the time of Your use will apply to that specific use. We recommend You review these Terms & Conditions periodically for any changes.

4. Your Responsibilities and Our Liability

4.1 Information Displayed: Any information, pictures, service details, or product descriptions displayed on the Website are provided in good faith. However, it remains Your sole responsibility to ensure that any product or service You ultimately purchase or use from a provider meets Your specific needs and requirements.

4.2 Third-Party Products and Services: We have no liability for anything provided, stated, displayed, or described by any Third-Party provider or supplier of a service or product. We do not recommend or test any product or service marketed on the Website. You agree that We are under no obligation to check or verify any information, description, or picture about a product or service that We receive from others.

4.3 Our Commission: We may receive a commission, fee, or other payment for marketing products and/or services.

4.4 Limitation of Our Liability: If We are found to be at fault (by action We have done) in the way We displayed information, descriptions, or pictures on the Website, You agree that Our maximum liability is limited to the commission, fee, or payment We received for marketing that specific product or service, or £100, whichever is the higher amount. This liability is limited to direct loss or cost only. This limitation shall not apply to liability for:

• Death or personal injury caused by Our negligence.
• Our wilful misconduct.
• Our fraudulent misrepresentation.
• Any other liability that cannot be excluded or limited by law.

5. Third-Party Links and Content

5.1 External Websites: This Website may provide links to other websites owned by Third Parties or display advertisements for such sites or their services. The content of such Third-Party sites and/or the provision of Third-Party products or services are not within Our control. We accept no responsibility for the information, products, or other content on such Third-Party sites.

5.2 Endorsement: Links to Third-Party sites or displayed advertisements are not to be taken as an endorsement by Us of the Third-Party site, or of any products or services promoted, offered, or sold on the Third-Party site. We do not warrant that such sites are free from computer viruses, malware, or anything else that has destructive properties.

5.3 Data Collection by Third Parties: We do not take any responsibility or liability for the collection or use of personal data by any Third-Party sites. We shall not be liable for any loss or damage whatsoever (whether direct, indirect, consequential, or other) arising in contract, tort (including negligence), or otherwise as a result of Your dealings with these Third Parties.

6. General Exclusion of Liability

To the fullest extent permitted by law, We exclude all liability for:

• The inability or unavailability to use this Website or any connected links at any time for any reason.
• Computer viruses, spyware, malware, and any other harmful code. You must take adequate precautions and ensure You have sufficient protection against such items.
• Any unforeseeable, indirect, or consequential losses. You are responsible for backing up any data You rely on.
• The failure of any internet communication system to operate successfully or confidentially.
• Any loss caused by others and not directly attributable to Our direct negligent act, error, or omission.
• The lack of contact by any provider whom We indicated would contact You. We pass on Your contact details in good faith, based on the provider informing Us of their intention to contact You.

7. Website Access

• We will endeavour to allow uninterrupted access to the Website, but access may be suspended, restricted, or terminated at any time without notice for maintenance, upgrades, or any other reason.
• We reserve the right to change, modify, substitute, suspend, or remove without notice any information or services on the Website from time to time.
• We assume no responsibility for the content or services of any other websites to or from which the Website has links.
• While We take effort to keep Our Website secure, We cannot and do not guarantee that this Website is free from computer viruses or anything else that has destructive properties. You are responsible for implementing Your own security measures.

8. Intellectual Property

• The copyright and all other intellectual property rights in the material contained in the Website, including the website design, text, graphics, logos, branding, their selection and arrangement, and all software compilations, underlying source code, and software (including applets), belong to Us or Our licensors. All rights are reserved.
• None of this material may be reproduced or redistributed without Our prior written permission. You may, however, download or print a single copy for Your own non-commercial, offline viewing.
• You shall retain ownership of the data You submit to the Website. You grant Us a world-wide, royalty-free, non-terminable licence to use, copy, distribute, publish, and transmit such data in any manner for the purpose of providing Our services and as outlined in Our Privacy Policy.

9. Data Collection and Use

If Our Website collects any of Your data, or if You provide Us with Your data to enable Us to provide Our service, We will handle Your data in accordance with Our Privacy Policy and/or as required to provide the requested service. Our Privacy Policy is available on this Website and forms part of these Terms & Conditions.

Where You provide Us with data, You have the following responsibilities:

• The data You provide is accurate, complete, and up-to-date.
• If You provide data on behalf of another person, You confirm that You have obtained their full consent and authority to do so.
• Any communication address (including email address or phone number) You provide gives Us authority to use it, and You have obtained such authority from the owner/regular user. You also confirm that the communication address provides You with adequate security for any communication We or another party may send You.

10. Choice of Law and Jurisdiction

• Access to and use of this Website is conditional upon Your agreement that these Terms & Conditions are governed by and construed in accordance with English law.
• Both parties agree that any disputes arising out of or in connection with these Terms & Conditions or the use of this Website shall be subject to the exclusive jurisdiction of the courts of England and Wales, to which each party submits.

11. General Provisions

• Should You choose to download, print, or copy any content from this Website, You must do so in accordance with these Terms & Conditions. Such activity is permitted only for personal, non-commercial use. Unless expressly stated otherwise on this Website, all other use of the content is expressly forbidden.
• You may not assign or otherwise transfer any rights You may accrue under these legal notices.
• These Terms & Conditions are provided only to the extent that they are permitted by law. If any of these Terms & Conditions are found to be unenforceable in whole or in part, for whatever reason, that unenforceability or partial unenforceability will not affect the validity or enforceability of the remainder of the Terms & Conditions.

12. Complaints

Our aim is to provide You with a reasonable and satisfactory service at all times. However, if You are unhappy with Our service for any reason, please write to Our Customer Services Team (Complaints Handling) at:

Hello Leads Ltd email the team at: hello@helloleads.co.uk

Any complaints received will be dealt with in accordance with Our complaints procedure, which is available upon request.

13. Contact by Third Parties

Where You ask Us to introduce You to a Third Party, whether by specific request or by providing Us with Your contact details, You are soliciting such contact by whatever communication means that provider shall use, provided You have explicitly provided Us with those contact details for this purpose.

14. Regulation

We are neither authorised nor regulated by the Financial Conduct Authority (FCA). We generally operate under either a regulated activity exemption order (such as those found in Article 27 or Article 33 of the Financial Services and Markets Act 2000 (Regulated Activities) Order 2001, as amended) or the service we provide is, in Our belief, not considered a regulated activity.”